Once it’s up and running, user documentation costs virtually nothing to maintain. Lightening the load on the customer support team means costs are lowered and you can help more customers with fewer agents. When customers have user documentation to rely on, this results in fewer calls and emails to your customer support team. 86% of customers said they would be more likely to stay loyal to a business if the business invested in onboarding content that welcomes and educates customers after they’ve bought the product. It’s all about creating a positive customer experience after the sale. They can spend time browsing the docs and learning how the product works. New users are much more likely to successfully onboard with your product if you provide them with informative user documentation. No product is so intuitive that customers can instantly understand all of its features and use cases. ![]() The stakes are high when it comes to delivering valuable user documentation for your customers.īenefits of user documentation Make easy onboarding for new usersįor any new user of a product, there is always a learning curve. According to Forrester, 70% of customers prefer to use the company’s website to get answers to their questions rather than using phone or email.īut unclear or confusing user documentation makes customers angry, throws doubt on the quality of the rest of the product, and negatively impacts future purchases with the company. User documentation is what your customers want. Whenever they have a question about your product, they can consult your online knowledge base for answers. Offering user documentation means you’re enabling your customers to self-serve. They’ll just abandon your product instead, maybe asking for a refund, and that outcome is not good for anyone. Without documentation, customers are left to fumble in the dark, or else to contact your support team.Īnd the likelihood is, if they have to reach out to a human for support, many customers won’t bother. If you sell products to customers, it’s likely you will have heard of user documentation.Ĭustomers are always going to need help, and user documentation is one of the best ways to provide this assistance. Tips to make your user documentation stand out.SuperPhoto is a little awkward to use initially, but you'll figure it out in about 60 seconds, and there are more than enough quality effects and filters to justify the download. Post your pictures to Instagram easily. If export file size is an issue, upgrading enables full HD support and gives you access to 1,200 more effects. We didn't see any figures on exactly what this means, but we managed to save images of around 1300x700, fine for basic on-screen use. The free version limits these to "medium" resolution. Once you've finished, the results may be saved as a JPEG. You soon learn which effects work best so this isn't a big deal, but it's still an irritation. Instead of opening an image and seeing how it might be changed by multiple filters, side-by-side, you must try them out one by one. There are also the usual colour tints and texture effects, and others which blend several of these together.įiguring out which effects work for you can take a while. There are types of pixelation, simple mosaics, stained glass effects, filters which split the image into blocks and rotate them in 3D. SuperPhoto has a range of mosaic-type effects. ![]() You can overlay the image with stars, circles, hearts, leaves, petals, sparkles and assorted other shapes. ![]() ![]() The program can frame all or part of your image on a cube, a bubble, in a banknote, on a t-shirt, in a newspaper ad, in a TV, and more. There are filters to turn your PC into works of art: Painting, Stencil, Banksy, Pencil Drawing, Stylize, Pastel, Cartoonize, Warhol, more. SuperPhoto is a fun app which can enhance your photos with more than 300 effects in the free build, 1,500+ if you buy the full version.
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